Case 11 Explainer film
The journey of an order
The filmExplainer film · 1:09
01 The client
ShipHugo takes care of fulfilment for online shops: orders come in from the shop system the merchant already uses, are picked and packed in the brand's style, go to the best carrier by speed, price and destination, are tracked live, and returns flow back into stock.
02 The brief
Merchants should see the whole journey of an order in one minute, and book a call. You sell. We handle the rest.
03 The idea
The film follows one single order from the moment someone taps Buy now, through the system, the warehouse, pick and pack, the carrier and delivery, back as a return, and onto the live platform.
04 The loop
It starts the moment a visitor scrolls to it, without sound and without a play button.
05 Variants